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基于消费者神经科学的卷烟品牌色彩谱系构建

Construction of cigarette brand color pedigree based on consumer neuroscience

  • 摘要: 为探究卷烟包装颜色对消费者感知偏好、关联记忆和品牌认知的影响,通过3个脑电(EEG)实验对15名志愿者进行测试,以获得不同卷烟包装颜色对消费者感知和认知影响的内在神经机制,并基于消费者神经科学和可穿戴生理感知技术,构建了一套基于感知价值的卷烟品牌色彩谱系的神经指标评价体系。以浙江中烟工业有限责任公司“利群品牌文化3.0”蓝色、红色、咖啡色、金色4大色系的色彩营销战略进行验证,结果表明:①卷烟包装颜色通过视觉注意力能够影响消费者感知;②消费者在长期注意过程中形成的品牌经验会存储在长期记忆中,从而构建对品牌的关联联想记忆网络;③品牌通过关联联想记忆网络能够引起消费者情感共鸣,有效传递品牌信息和理念。该研究可为卷烟品牌建设以及企业数字化和智能化营销提供支持。

     

    Abstract: To investigate the influences of cigarette packaging colors on consumer preference, associative memory and brand recognition, three electroencephalogram (EEG) experiments were conducted on 15 volunteers to study the underlying neural mechanisms of different cigarette packaging colors on consumer perception and cognition. Based on consumer neuroscience and wearable physiological sensing technology, a neural index evaluation system for cigarette brand color pedigree based on perceived value was developed as well. The developed system was verified with the color marketing strategy of the four main color schemes—blue, red, coffee and gold—in "Liqun Brand Culture 3.0" of China Tobacco Zhejiang Industrial Corporation Limited. The results showed that: 1) Cigarette packaging color influenced consumer perception through visual attention. 2) The brand experience formed by consumers in the process of long-term attention would be stored in long-term memory, thus building an associative memory network of the brand. 3) Brands could arouse emotional resonance of and effectively convey information and concepts to the volunteers by way of the associative memory networks. This study supports cigarette brand building as well as enterprise digitalization and intelligent marketing.

     

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